Privacy Policy
Privacy Policy
This Privacy Policy explains basic ideas and guidelines concerning our company's personal information, with all personal information collected and used by Lumirous (hereinafter referred to as "our company") as its target. Our company will apply not limited to services concerning but also:
1. Personal Info
Personal information include: personal name, birth date, age, sex, address, telephone number, family structure, interests, preferences, e-mail address, ID, IP address and time stamp, workplace, affiliation, work address, work telephone number, credit card number, bank account number, information on visited websites, or information on complaints, consultations and inquiries. By combining among these 1 or 2 or more, it refers to that which can identify a specific individual.
2. Purpose of use of personal information
(1) Our company uses customer personal information for the following purposes.
① To provide our services and inform you about them.
② Customer（Regardless of whether or not you are registering for Lumirous member ID. The same applies below.) In order to charge the service usage fee to the customer only when it is necessary.
③ In order to contact customers, provide guidance concerning our products and services, and send campaign lottery and prizes.
④ In order to customize the information on our service page, the services and advertisement distribution according to the customers’ age, occupation, gender, interests and preferences.
⑤ To help improve our current services and develop new ones.
⑥ In order to prevent use in a manner that violates our Terms of Service.
⑦ In order to create statistical data processed in a way that the individual cannot be identified, with respect to our services.
(2) If the purpose of use of personal information is specified separately on the site, the descriptions concerning the purpose of use will be prioritized.
3. Restrictions made by the purpose of use
(1) Our company handles the personal information obtained within the range necessary for the purpose of use.
(2) When handling personal information outside the the range for the purpose of use, our company will obtain the consent of the customer in question beforehand. However, our company is not limited to this in the following cases.
① When based on laws and ordinances.
② When it is necessary to protect the life, body, or property of a person and obtaining the consent of the individual in question is difficult.
③ When it is particularly necessary for improving public health or promoting healthy child upbringing, and obtaining the consent of the individual in question is difficult.
④ When it is necessary to cooperate with government agencies, local authorities or those entrusted by them in carrying out operations prescribed by law, and obtaining the consent of the individual in question bears a risk of hindering the said operation.
4. The acquisition of information
(1) Our company obtains personal information by legal and fair means, and does not obtain it by illegal methods contrary to the customer’s intention.
(2) When obtaining personal information in an indirect manner, our company verifies whether the personal information to be obtained have been obtained from the individual by the provider in an appropriate manner.
5. The notification of the purpose of use upon acquisition
(1) When acquiring personal information, our company will make a notification or announce the purpose of use in advance.
(2) When changing the purpose of use, the customer will be notified or receive an announcement, and give their consent.
6. Adequate protection of personal information
Our company appropriate measures to ensure customer personal information are accurate and up to date. Furthermore, our company manages customer personal information adequately and safely.
7. Supervision of the entrusted
Our company may entrust the handling of acquired personal information. In that case, our company concludes necessary contracts, such as basic contracts concerning the deposit of personal information, and perform necessary and adequate supervision of the entrusted.
8. The provision of personal information to third parties
In principle, our company does not provide customer personal information to third parties without consent from the customer. Our company will provide them only if our company has obtained the consent of the customer, having specified to whom the information will be provided and the contents of the provided information. However, our company is not limited to this in the following cases.
① When based on laws and ordinances.
② When it is necessary to protect the life, body, or property of a person and obtaining the consent of the individual in question is difficult.
③ When it is particularly necessary for improving public health or promoting healthy child upbringing, and obtaining the consent of the individual in question is difficult.
④ When it is necessary to cooperate with government agencies, local authorities or those entrusted by them in carrying out operations prescribed by law, and obtaining the consent of the individual in question bears a risk of hindering the said operation.
9. Procedures for the disclosure of personal information
In the case the customer requests notifications concerning the purpose of use of their personal information, disclosure, correction of their contents, addition or deletion, suspension of use, erasure or suspension of providing the information to a third party (referred to as disclosure, etc.), our company will respond without delay. However, in the following cases, our company may not disclose all or a part of it.
① When there is a risk of the life, body, property or other rights and interests of the customer or a third party being harmed.
② If there is a risk of the proper implementation of our business being seriously hindered.
③ If there is danger of violating other laws and ordinances.
10. Exemption
In the following cases, our company not responsible for the acquisition of personal information by a third party.
① In the case the customer reveals personal information to a third party using the functionalities of our services or another means.
② In the case the identity of the individual was able to be discerned through information entered by the customer on our service.
11. The use of statistical data
Our company may create statistical data processed in a way that the individual cannot be identified based on the customer personal information our company has obtained. Our company can use such statistical data with which the individual cannot be identified without any restrictions.
12. Regarding the revision of the Privacy Policy
Our company may revise all or part of this Privacy Policy. In the case there are important changes, a notice will be made on the website.
13. Contact Information
For enquiries concerning personal information and for submitting complaints or requesting consultation.
At any time, please contact us at contact@lumirous.com for questions related to this Privacy Policy.
Final revision, 1st September 2020
Lumirous Sdn Bhd
