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Help & FAQs

General

Fill in the registration form A verification email will be sent to the registered email address. Click on the link attached in the verification email to complete the registration.

You may email us at enquiry@lumirous.com or WhatsApp us at +60(0)12-620 2370 or +60(0)17-709 2370.

LUMIROUS.com is a platform that provides information on fertility care and reproductive health for free. Should you need to book an appointment with our partner clinics or fertility centres, you may do it through our WhatsApp at +6012-620 2370 or +60177092370.

LUMIROUS.com is available to all our patients all the time.

We value your feedback. You can rate the quality of a session, as well as a clinician’s professionalism and service when the session ends. Should there be any further enquiry , please reach out to LUMIROUS customer support team through our WhatsApp at +60(0)12-620 2370 or +60(0)17-709 2370 or email us at enquiry@lumirous.com.

Kindly WhatsApp LUMIROUS customer support team at +60(0)12-620 2370 or +60(0)17-709 2370.

Kindly WhatsApp LUMIROUS customer support team at +60(0)12-620 2370 or +60(0)17-709 2370.

Apppointment

Kindly WhatsApp LUMIROUS customer support team at +60(0)12-620 2370 or +60(0)17-709 2370.

Kindly WhatsApp LUMIROUS customer support team at +60(0)12-620 2370 or +60(0)17-709 2370.

Kindly WhatsApp LUMIROUS customer support team at +60(0)12-620 2370 or +60(0)17-709 2370./p>

Doctor Q&A

You have to register an account on our website. After you have completed the registration, you can start posting your question(s) on the website.

All posts in the Q&A session with fertility doctors are subject to our acceptable use policy. We reserve the rights to reject any enquiry or content that consists of the following:
• the name of celebrities
• the name of doctors and clinics
• the name and identity of an individual
• inappropriate content

You can post your question(s) in the Q&A session with fertility doctors on our website.

No. In order to protect all of our users’ privacy, we have included the Preferred Name section in the Q&A session with fertility doctors. You may choose to use a pseudonym or pen name when you post a question in the session.

In 3 to 5 working days.


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